Ledger.com/start — Secure Hardware Wallet Setup

Presentation: secure hardware wallet onboarding and device management for Ledger & Trezor users. This page outlines clear steps, management tips, and trusted resources for individuals and organizations starting with hardware wallets.

Overview

What is a hardware wallet?

A hardware wallet is a physical device that stores private keys in a secure environment offline. It signs transactions without exposing sensitive keys to your computer or the internet, reducing the attack surface for theft and malware.

Why use Ledger or Trezor?

Both Ledger and Trezor are industry-leading hardware wallet manufacturers. They provide firmware, desktop/mobile apps, and documented setup flows that make secure key storage and transaction signing accessible to everyday users and advanced holders alike.

Before you start

Unbox safely

Purchase hardware wallets from official stores only. Verify tamper-evidence seals and packaging. If packaging looks altered, contact support and avoid using the device until verified.

Prepare your workspace

Use a clean, private environment. Have a pen and the supplied recovery card ready. Avoid public Wi‑Fi or shared computers when generating recovery phrases for the first time.

Checklist

Step-by-step setup (high-level)

1. Connect and initialize

Plug your device into your computer or pair via Bluetooth (if supported). Follow the vendor app prompts to initialize a new device. Choose to create a new wallet rather than restoring from an unknown source.

2. Set a secure PIN / passphrase

Create a PIN you can remember but isn’t guessable. For advanced security, use a passphrase as a hidden layer—understand that passphrases add recovery complexity: if lost, recovery can be impossible.

3. Write down the recovery phrase

The device will display a 12, 18, or 24‑word recovery phrase. Write the words in order on the recovery card supplied by the vendor. Do not store the phrase digitally or photograph it.

Common mistakes to avoid

Device & users management

Adding accounts

After initialization, use the vendor app (Ledger Live, Trezor Suite) to add blockchain accounts. Each account corresponds to derivation paths and addresses the device will sign with. Label accounts for easy identification.

User roles and multi-user considerations

For teams, consider multi-signature schemes where multiple devices/users sign a transaction. This reduces single-point-of-failure risks compared to a single-device setup.

Firmware & software updates

Only update firmware using the official vendor tools. Read release notes and verify updates are offered by the official app. If an update seems unexpected, pause and verify directly with support channels.

Emergency procedures

If a device is lost or stolen, use your recovery phrase on a new hardware wallet to restore funds. If compromised, move assets to a new wallet with fresh recovery material as soon as possible.

Best practices and long-term care

Secure storage of recovery material

Consider steel seed storage or bank safe deposit boxes for long-term protection. Use geographic redundancy by splitting shares (advanced users only) but ensure each share is protected.

Operational security (OpSec)

Limit who knows where recovery material is stored. Log access, use tamper-evident packaging if moving seeds, and maintain an incident response plan in case of suspected compromise.

Periodic checks

Every 6–12 months, verify firmware is current, confirm device health, and ensure your recovery material is intact and readable. Update account labels and contact details if your team changes.

Resources (official links)

Below are official resources to help you get started and stay secure.